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Hotel Talk with Farah Shammas
Inspirational lives, careers, stories and lessons of fascinating people from all walks of life who are brought together by hotels, one way or another.
Hotel Talk with Farah Shammas
Inside the Guest Experience: Lessons from St Raphael Resort
What truly makes an unforgettable guest experience? In this inspiring conversation, Vassos Kilanis, General Manager of St. Raphael Resort, shares real stories, memorable moments, and the values that shape exceptional hospitality.
Mr. Vassos also opens up about the COVID years, revealing how the hospitality world adapted to uncertainty, maintained high standards, and found new ways to make guests feel safe, valued, and happy.
#HotelTalkPodcast #Hospitality #LuxuryHotels #Travel #VassosKilanis #HotelIndustry #GuestExperience #PodcastSeason4 #VassosKilanis
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